Terms of use

What the service is, what it is not, and what is expected of the people using it. Creating an account means accepting these terms.

Version 1.2, published 30 August 2026

1. What AlsoGoing is

AlsoGoing lets travellers find other travellers going the same way, and agree between themselves to share a car, van or tuk-tuk and to split what it costs.

Anyone may browse trips without an account. An account is needed to post a trip, to ask for a seat, or to message another member.

2. What it costs

Nothing. There is no fee, no subscription and no commission, and no money passes through AlsoGoing. Whatever you agree to contribute is settled directly between you, by whatever means you choose.

Should this ever change, it will be announced in advance and the change will not apply to trips already arranged.

3. Sharing costs, not selling seats

AlsoGoing exists so that people already travelling can share the expense of the journey. It is not a way to earn money from carrying passengers.

Asking for more than a fair share of the actual cost of the journey turns cost-sharing into a paid transport service, which is a regulated activity in most countries, including Sri Lanka. Members doing so may have their account closed, and answer for it themselves.

4. AlsoGoing does not carry anyone

Read this one. AlsoGoing is not a transport operator, a travel agency, a taxi service or an insurer. It does not organise journeys, does not employ or vet drivers, does not inspect vehicles, and is not a party to any arrangement made between members.

A trip is agreed between the people taking it. They decide who travels, in what vehicle, on what route, and on what terms. The publisher of this site is not involved in that agreement and cannot be held responsible for how it goes: delays, cancellations, accidents, injuries, losses, damage, theft, or anything anyone says or does during a journey.

Whoever drives is responsible for holding a valid licence, for the condition of the vehicle, and for the insurance that covers it and its passengers. That responsibility is theirs alone. Insurance policies differ from country to country, and several exclude passengers who contribute to costs. Check yours before offering seats.

Meeting strangers carries risk. Use the messages to get a sense of someone before agreeing to travel with them, tell somebody where you are going, and decline anything that feels wrong. You are free to refuse a request or to withdraw from a trip at any point, and you do not owe anyone an explanation.

5. What is expected of you

Use your real first name and a photograph of yourself, so that whoever meets you at a bus stop recognises you. Say what you mean about a trip: the route, the time, how many seats there really are.

Do not, on AlsoGoing:

  • post trips you do not intend to take, or seats that do not exist
  • impersonate somebody else, or create an account for a person who has not asked for one
  • harass, threaten, insult or discriminate against anyone
  • advertise, recruit, or use the messages to sell something
  • collect other members' data, scrape the site, or try to break it
  • use the service where the law does not allow you to

You must be 18 or over to hold an account.

6. What other people post

Trips, photographs and messages are written by members, not by us. We do not check them before they appear.

If something on the site is illegal, dangerous or abusive, report it. There is a report button on a profile, on a trip and on a review; anything that does not fit one of those, write to contact@alsogoing.com. A report is read by a person. Content that has no place here will be removed, and the account behind it may be closed.

7. Reviews

After a trip has taken place, everyone who was in the car is asked how it went with everyone else: one to five stars, and a few words if you want to write them. Answering is optional, and the door closes a fortnight after the trip left.

What you write is public. It appears on the other person's profile, which anybody can read whether they hold an account or not, with your first name and photograph beside it. Their answer about you appears on yours.

Neither of you sees anything until you have both answered, or until a fortnight after the trip left, whichever comes first. That is deliberate: it makes a review an account of the journey rather than a reply to a mark.

A review is written once. It cannot be edited, and it is not taken down on request. That is why you have a right of reply instead: where somebody gives you three stars or fewer, you may answer once, publicly, underneath, within a fortnight of it appearing.

What a review must not contain. Write about the journey you shared and the person you shared it with. Do not:

  • write about anything other than that trip
  • insult, threaten or discriminate against anyone
  • name somebody who was not on the trip, or publish anyone's address, telephone number, workplace or whereabouts
  • use a review to advertise, or to carry on something that happened elsewhere
  • write, buy, sell or ask for a review in exchange for anything

A review that breaks these is removed, and both the person who wrote it and whoever reported it are told. It is removed rather than edited: a corrected review would be words in somebody's name that they did not write.

Nothing is removed for being unflattering. A hard review that is true is the whole point, and reading it is how the next passenger decides.

8. Your account

Keep your password to yourself; anything done from your account is treated as done by you.

You can leave whenever you like: there is a Delete my account button at the bottom of your profile. It takes effect immediately and cannot be undone. What is erased, and the few things that survive because they belong to other people as much as to you, are set out in the Privacy policy.

We may also suspend or close an account that breaks these terms, or that puts other members at risk: where possible with notice, immediately where the risk is serious.

What a suspension does, so that it is not a surprise. You can still sign in, and you will find one page saying what happened and where to write about it; you cannot post a trip, ask for a seat, send a message, write a review or answer one. Your profile is not shown, and your name and photograph are replaced by “A traveller” wherever they appeared. Reviews you had written about other people stay, unsigned.

One part of it does not come back if the suspension is lifted: any trip of yours that had not yet departed is cancelled and the passengers are told. A trip can be posted again; a morning spent waiting at a bus stop cannot be given back.

9. The service itself

AlsoGoing is offered as it is. It is a young service, run by one person, and it may be interrupted, changed, or discontinued. No promise is made that it will be available at any given moment, or that a trip you post will find anyone.

10. If AlsoGoing changes hands

These terms, and the account they cover, may be transferred if AlsoGoing is sold, merged into another company, or passed on to somebody else. A service cannot change hands without the agreement it runs on, so the two move together.

You would be told before it happened rather than after. What the new holder may do with your personal data is set out in section 6 of the Privacy policy, and if you would rather not continue with them, you can close your account then as at any other moment. Your own side of these terms stays yours: an account, and what it is owed here, cannot be handed to somebody else by you.

11. Changes to these terms

These terms carry a version number and a date, at the top of this page. When they change substantively you are asked again, and the service is held until you have answered. Silence is not taken as agreement. Each acceptance is recorded with its version, so what you agreed to is never a matter of memory.

12. Personal data

Set out in the Privacy policy, including one thing worth knowing before you post a trip: your first name, photograph and nationality are visible to anyone browsing the site, whether they have an account or not. And once you have travelled, so is what the people you travelled with said about you.

13. Law and disputes

French law applies. If part of these terms turns out to be unenforceable, the rest still stands.

Write to contact@alsogoing.com first. Failing agreement, the competent French courts have jurisdiction.